Question :
Can I have my domains and services renew automatically?
Answer :
Yes, you can easily turn on the auto-renew feature for domain names and services.

How auto-renew works

If you enable auto-renew for your domain name and services, your services will automatically renew for another year, 30 days prior to the expiry date. You will need to have a credit card stored on your account for the charges. Click here to learn how to add a credit card to your account.

Our system will notify you by email at least 15 days before any domain names and services auto-renew. Assuming that you have a valid credit card stored on your account, the services should be renewed 30 days before the expiration. If there are problems charging your credit card you will be notified by email, and we will attempt to charge the credit card several more times over the next 30 days.

How to enable / disable auto-renew

There are several ways to enable and disable auto-renew for your domain names and services.
When a domain name is set to auto-renew, any services attached to the domain name such as email or web hosting will also adopt this setting.

Enable / disable auto-renew for your entire account

You can enable or disable the auto-renew setting by default for all new registrations, transfers and renewals, and apply to all existing domain names and services under your account.

1) Login to the Account Manager
2) Under Pricing & Payment information section click 'Manage Auto-Renew'
3) There are two preference settings that can apply to your account. See below:

Enable auto-renew for NEW registrations, renewals and transfers
This will automatically set the default status of the auto renew toggle in the checkout pages to enabled/disabled for new registrations, renewals and transfers.

Enable auto-renew now for ALL EXISTING domain names and services under my account
This will turn on the auto-renew setting for all existing domain names and services under your account.

4) Select the tick boxes next to your desired preferences and click Update

Enable / disable auto-renew individually by domain name

You can individually toggle the auto-renew setting on/off for existing domain names and services on a per domain name basis from the Domain Name Manager or the Domain Name Renew section.

1) Login to the Account Manager
2) Click 'Manage Domains & Services' or 'Renew Services'
3) Click on the auto-renew toggle slider to enable/disable auto-renew. Green indicates ON, Grey OFF.

Enable / disable auto-renew for multiple domain names

You can bulk enable or disabled the auto-renew setting for multiple domain names and services at once by selecting domain names from a list on the Domain Name Manager section.

1) Login to the Account Manager
2) Click 'Manage Domains & Services'
3) Click the select box next to each domain name ou wish to enable/disable auto-renew
4) Click 'Choose An Action' and select 'Enable Auto-Renew' or 'Disable Auto-Renew'
5) The action will be applied to your selected domain names.

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